CC Service Enterprise Navigator

Essential Responsibilities:

• Assist CBHFH in the Implementation of the Volunteer Service Enterprise Action Plan:
• Test and assess the elements of the plan to ensure successful volunteer engagement.
• Assist CBHFH to expand the volunteer program county wide by recruiting, assessing, screening, and training volunteers.
• Assist CBHFH in volunteer orientation, appreciation and recognition activities.
• Support volunteers that would assist community residents to enroll in available job training programs and support residents in completion and retention of workforce placements.
• Collect volunteer feedback and data that allows for improved continuous volunteer programming improvement.
• Supervise, manage and support volunteers as they support residents seeking economic and workforce opportunities.
• Train volunteers to assist and connect community residents to available housing, childcare, health and safety resources.
• Complete a minimum of 1,500 hours of service, serving through June 24, 2023.
• Attend a minimum of 6 Commonwealth Corps trainings and service events held by MSA post orientation.
• Participate in a minimum of 1 hour of MSA-related activities each week. This may include filling out timesheets, completing a bi-monthly reflection or check-in, or other MSA-related tasks or activities.

Marginal Responsibilities:

• Participate in relevant CBHFH meetings and training sessions
• Attend and participate in three community meetings a month (Zoom until Safe to hold in person meetings.
• Support workshops and resident training events.
• Support the Volunteer Income Tax Assistance Program.
• Be a part of the greater Commonwealth Corps community, including participating in cross-site learning groups, writing a short profile for the CC newsletter, connecting with other members on our online platforms, and attending optional social/service events.

Berkshire County

• Stipend of $1,100 semi-monthly while in service, up to $23,100, minus taxes and withholdings;
• Health insurance (individual coverage only);
• Member assistance program, including unlimited, confidential, 24/7, phone counseling services and up to three free, in-person counseling sessions, plus a lot more;
• Completion award of up to $4000 upon successful completion of service, minus taxes and withholdings;
• Reimbursement for outside training or professional development opportunities relevant to member’s service and/or goals (Up to $100; Dependent on approval from MSA)
• Extensive training from MSA with a diversity, equity and inclusion focus and other professional development opportunities;
• Limited reimbursement for travel to Corps-wide MSA-sponsored activities;
• Internet reimbursement up to $50/month while required to complete some service from home;
• Limited travel reimbursement from their host site for certain service-related travel away from their usual service location, according to that agency's policies;
• Mental Health/Personal Day once per month counting towards 8hrs
• The opportunity for at least 10 days of planned absences (may include holidays, does not count towards hours requirement);

You must be:

• A Massachusetts resident (see guidelines here) with legal authorization to work in the U.S.
• 18 years of age at minimum (member age range is 18 – 70+ years old)
• Excited to give back to your community and interested in developing your skills and gaining new professional experiences
• Able to balance service internship commitments with personal commitments in a sustainable way
• Experienced conducting community outreach
• Eager to serve collaboratively as part of a team
• Strongly familiar with the communities in which you would be serving
• Willing to increase professional skills (i.e., Word, Excel, PowerPoint, Smartsheet, Zoom)
• Willing to grow in leadership through training.

It would also be great if you:

• Are comfortable with technology
• Speak a language other than English – Spanish Preferred
• Are a person with lived experience similar to those served by CBHFH programs
• Make people feel comfortable and are friendly and open to connecting with neighbors
• Are a good listener and like to solve problems
• Want your voice heard at decision making places